Terms of Service
Last updated: 18th January 2026
Welcome to Mind Body and Soles. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.
2. About Our Business (Dropshipping Disclosure)
Mind Body and Soles operates as a dropshipping business. This means:
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Products are shipped directly from third-party suppliers
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We do not keep physical inventory
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Shipping times may vary based on supplier and destination
By placing an order, you acknowledge and accept this business model.
3. Eligibility & Use of the Website
By using this website, you confirm that:
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You are at least the age of majority in your country of residence, or
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You have permission from a legal guardian
You agree not to use our products or services for any illegal or unauthorized purpose.
4. Products & Services
We make every effort to display product descriptions, images, and pricing accurately. However:
We reserve the right to modify or discontinue products at any time without notice.
5. Pricing & Payments
All prices are listed in GBP unless stated otherwise.
We reserve the right to:
Payments are processed securely through third-party payment providers (e.g., Shopify Payments, PayPal, Klarna). We do not store your payment information.
6. Shipping & Delivery
Shipping times are estimates only and may vary due to:
We are not responsible for delays outside our control, but we will assist in resolving delivery issues where possible.
7. Returns & Refunds
Our Refund & Return Policy forms part of these Terms.
Please review it carefully before making a purchase.
Nothing in these Terms affects your statutory consumer rights under applicable EU, UK, or US law.
8. Order Cancellations
Orders may only be canceled before processing or shipment.
Once an order has been processed by our supplier, cancellation may not be possible.
9. Accuracy of Information
You agree to provide current, complete, and accurate information when placing an order.
We are not responsible for issues arising from incorrect shipping or contact details provided by you.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Mind Body and Soles or its licensors and is protected by intellectual property laws.
You may not use our content without prior written consent.
11. Limitation of Liability
To the maximum extent permitted by law, Mind Body and Soles shall not be liable for:
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Indirect, incidental, or consequential damages
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Losses resulting from misuse of products
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Delays or failures caused by third-party suppliers or carriers
This does not exclude liability where prohibited by law (including EU/UK consumer protections).
12. Indemnification
You agree to indemnify and hold harmless Mind Body and Soles from any claim arising from your breach of these Terms or misuse of our services.
13. Governing Law
These Terms are governed by the laws of England, United Kingdom, without prejudice to mandatory consumer protection laws in your country of residence.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect once posted on this page.
15. Contact Information
Business Name: Mind Body and Soles
Email: sophie@mindbodyandsoles.com
Business Address: 134 Nayland Road, Colchester, Essex, CO4 6AN
